E-Z Loan Auto Sales of Buffalo Elmwood Ave, Buffalo

Assisted me immediately. Very helpful and attentive to my specific needs. Kept me laughing and comfortable through the process. Very friendly atmosphere. Tyrrell is a God send. Absolutely respect him and he is on point with excellent quality service and professionalism. John is hilarious , courteous and helpful. I absolutely love their team in Buffalo!

Joe the salesman did a great job on helping me get my first car and letting you know what you need to get a car that works for you. Great selections and just a couple days ready to go. Thank you for everything.

I have now financed my second vehicle with EZ loan Auto!!! Joe and his quality of care and support with my first auto loan made me feel comfortable to come back to EZ Loan. Terrell made getting over documents easy with EZ loans new phone system. When I arrived Terrell greeted me and asked me what I wanted in a vehicle . The same day he delived a vehicle above my expectations for a really really decent price!!!! Once I asked, Terrell also cinnected me with other professionals that were able to provide a quality insurance quote that worked for my budget!! Joe was very informative in going over my contract with me. He took his time and care to explain the current loan and how it all works. Everything was presented professionally. I never was rushed, embarrassed or felt beat when getting my vehicle.They even worked with me on my down-payment. Even Jennifer the cashier who took my DP was insightful. IT FEELS SO GOOD TO BE IN THE DRIVER'S SEAT AGAIN!!!! ALL PRAISES TO THE MOST HIGH!!! I want to thank Joe, Terrell and the quality staff of EZ Loan Auto. They really can get it done. Would recommend any one to stop by or give them a call. Your getting quality and value all across the board. Go EZ LOAN!!!!!

Absolutely wonderful experience. Tyrell made sure I was well informed before purchasing a vehicle and made sure I walked away with the one I wanted that same day! Very kind and helpful staff all around

This place has excellent customer service!!! Made sure i got what i wanted and make sure i left the lot in it would highly recommend!!! If i could give this place more than 5 stars i would

EZ Loan is the way to go. Fast! Efficient! Friendly! Tyrrell is the man!! Took great care me!! I’m overjoyed by this quick and seamless process!! Thank you once again!!!!

I have purchased a truck from EZ loan before 3 years ago they didn't have what I wanted available but did a good job getting me into something n now I tried to go back for the second time usually they are willing to negotiate the asking price, Wich their vehicles are already over priced I thought maybe being a second time buyer I would have been able to get a better outcome ..no negotiating on price at all at least West herr does price match.

joe was awesome handled everything great and got me the car i want recommend 100%

Tyreel was WONDERFUL finding me my first car on my own! He made sure that I got exactly what I wanted! Everyone was super friendly and personable and I would HIGHLY recommend going here for first time buyers, or bad credit. 5/5 stars for sure!

Want to say thank you to joe for taken care of me and finding what’s right for me. I’ll recommend anyone to e-z loan auto

Great Work Ethics Friendly/Nice Helped With Choosing A Vehicle Picked Out A Perfect Vehicle For US Yes It Took A Process But He Was Wonderful And Patient With US! I Would Recommend Him And Ez Loan Auto Sales To Others!

This is THEE worst company to buy a car from…no matter if you have BAD CREDIT OR NOT please please please stay away from THESE MONEY HUNGRY people they give you these vehicles that need major work done to them. the car that I was sold was a 2010 Subaru Outback and it basically needed rebuilding…After replacing two converters, two O2 sensors, thermostat, and a starter on the car and from what I know the transmission is about to go, still needs new control arms, head lights need re-wiring, tire rods, wheel barring, and still Needs a second converter because the 2nd one I brought didn’t fit but I still had to pay for the work..I got the car right before Covid happened I was set to work a job that paid 20 something dollars an hour plus bonus and They knew that I was laid off due to Covid and the entire time I was struggling to make a payment They never offered any arrangement or any help until a month before coming to repo the car…There was so many times I had to Uber or catch the bus when I was paying for the car and just wanted to drive it…Their service location tried to charge me $4000 for the converter and then came back down to 1700 and said I could Finance the repairs what a Joke of a company the car wasn’t worthe 2500 I put down and them coming to get the truck was the best thing that could ever have happened to me lol picking up my new Truck Friday….so glad this nightmare is behind me…STAY AWAY FROM THESE CROOKS 😘😘😘 No ⭐️ just stay away

Do not finance a car with this place, worse people I have ever delt with in my life!!! Run far far away and get a car somewhere else, in the end you will be happy you did. They are rude, and don’t care what happens in ur life, you better be on time, or be ready for rude phone calls from people with no morals or compassion at all!

Such a great experience!!!! Tyrrell from E-Z Loan Auto Sales was such a great salesman and really helped me out with all my questions and concerns very caring and understanding. QUICK AND FAST EASY SERVICE I WENT IN AT 10:30 am and was driving off the lot in my new 2013 Buick Encore by 1:00 pm !!! So awesome I highly recommend this guy and E-Z loan!

Customer service was great I dealt with Jason’s 1 and 2. My vehicle was very clean. My car wouldn’t accelerate on thruway which I assumed was from sitting awhile, actually it was the gas valve which costs 561.00. All my dashboard lights keep coming on, has the service center clear codes and they’re back on. My speedometer isn’t working. My emergency brake light is on so is my ABS along with engine light. My co workers think the codes were cleared to pass inspection and I purchased a lemon, I’m inclined to agree at this point. My headlight went already had to replace it. Didn’t get the same guys when I called to complain nor was the service friendly. So much for that dependable car I needed to get me safely to and from work. 😥😥😥😥

Joe was excellent and helped me out Alot.

John, is & was very helpful with helping you get into a new vehicle. He’s respectful, patient & has all the knowledge needed to help you get & drive away in a car. I am adding to my review from years ago. Today is October 5, 2021 & I stand on my word. John is awesome at what he do for customers. I never thought I would be come in & drive away with a new car within hours but with the help of John I am now riding in a new vehicle.

Got a great deal on a Kia Sportage with less then good credit...great 2 year warranty. Would recommend this place.

Tyrrell Edwards was very helpful, kind and sweet. Excellent customer service.

I walked in with no appointment because I just found out my car was totaled. Ramone took me anyway he was patient friendly and very professional. I had two other options in dealers but Ramone was the only consistent person out the 3 dealers. So I rolled with who was ready to roll with me! AYEEEEEEE

Jason was such a great help I had problems within my old car and needed to trade he took all the extreme measures to make sure I was satisfied and happy. I highly recommend him. He was very and called me and kept me updated and was very patient with me. I appreciate his help. I was recommended by a coworker and I recommend anyone who needs a new car to go to EZ Auto Loans and speak to Jason.

I came in inquiring a Jeep.. I spoke with Jay and got approved easily. He reviewed the cars within my budget and mileage interest. He was so patient and kind. We decided to finance a sedan because based off my income I was worried about affording the Jeep maintenance. Ez- loan is awesome and they will work with income and get you on the road the same day. I’m very satisfied with my car. Once again Jason is awesome!!!! Thank you ez-loan !!!

Joe was very helpful and efficient. He explained everything to me very well and thoroughly. Also super nice and friendly! I highly recommend EZ Loan, I would’ve rated a 10 if I could!

After my first vehicle was totaled by the insurance company, Joe S. did a extremely professional job at making sure I was able to drive away in a vehicle I like even more than the first! Thanks again.

I spoke to John he started my application on Friday. By the time I got home tyrell called me. Went back to lot Saturday morning finished up my application. I drove my car off the lot that afternoon. The staff was very pleasant and professional. I will recommend my family and friends to go there. Thank you very much I love my new vehicle.

Five years ago we bought a 2010 Ford Escape haven’t had a bit of trouble with it at all. Now I have racked up 218000 miles on the old odometer. Long story short I’m coming back to get another tomorrow or at least shop. I hope I have just as good luck this time.

Joe was my salesman and he was amazing. He helped me get into the vehicle with all the specifics that I was looking for. He got back to me very promptly and helped me every step of the way to get everything I needed.

I should have walked away and gave my car back under the 30 day lemon law when I had it for two weeks and the alternator went. Three years later I have replaced engine sensors rack and pinion the steering column is finished I don’t have a horn and the air conditioning never worked. I will never buy a car from these people again

Got approved without any hassle and was able to get a great deal on a Mazda today. The guy handling my sale was nice and extremely helpful texting me for everything I needed. Was my first time ever financing a car and I'm beyond happy with it.

They made getting my first car easy and they didn’t disappoint! Joe is definitely the guy to go to !

Thank God! For...Terrell he was excellent! He took the time to put me into something I'm satisfied with.. Work hard, Play hard✌

Very attentive, very helpful! Top notch service. Don’t hesitate to make an appointment and stop by!

They were very friendly and explained everything completely and thoroughly. Helped me with any questions I asked. Would definitely recommend.

Joe was very helpful and friendly. E Z loan auto sales is an awesome place to buy a car.

I went to EZ-Loan looking for a newer, reliable car. I had delt with Joe S at the Elmwood location. Very nice guy, worked hard to make my car purchase as easy and quickly as possible. I highly respect that. I am honestly blown away at the cleanliness and quality of the Malibu I purchased. I will without a doubt be a returning customer.

I had nothing but fantastic customer service! Jason Schihl was very patient, understanding, and took the time to find me a great vehicle. I would definitely refer him to anyone who has not so good credit and really needs a vehicle! They will take good care of you.

Jason was absolutely wonderful - From start to Finish. He sat down and asked me about my needs, and what I’m looking for. He helped me pick out a vehicle tailored just towards myself and my needs/wants. He was extremely helpful through the entire process - and understanding as well. He worked as fast as he could to get me right in the vehicle. On top of the great service - they worked amazingly towards getting me into the budget I wanted. They’re a great place, and Jason has been absolutely spectacular!!

Bought a car and the alternator went out about 2 weeks later. and had it taken to a shop near my house since it had to be towed. I wasn't going to put a claim on my insurance so I paid out of pocket for it, and couldn't trust that I'd be reimbursed towing it from Derby to N.F (a 45 mins drive). Was given a hard time over having it taken to a shop that has done my parents cars my entire life. I then had to pay the bill out of pocket, send it to them for a refund (which they took $100 out of the refund). That car was totaled, got another one from them and that one was also totaled (both accidents were NOT AT FAULT accidents and had the insurance proof) They were not going to let me purchase another car from them because the others were totaled. I was NOT carrying anything over, my down payments were large enough that insurance paid off the loans. They were just mad because they were losing all the interest. They did let me get another vehicle and shortly after I moved out near Albany. The car kept shutting off even after my payments were made, I was told my box needed to be updated and the shop was in Amherst. I had to take a day off of work to make the almost 8hr round trip, pay for gas and got absolutely no compensation for it when it was THEIR issue. Only 4 months into having that car all the dash lights came on, of course absolutely no help from them, they wanted me to pay for the over 300 mile tow. I left the car in a parking lot and to this day I have no clue where it is. Fortunately it doesn't show up as a repo, just a closed write off for the company so my credit is way higher and its nice being able to go to an actual dealership

Tyrell was very professional, he went above and beyond! I’m truly satisfied!

Joe was so awesome! I walked in doubtful since I have bad credit. The current vehicle I was driving has been nothing less than a nightmare! He was able to make everything work out perfectly for me and I drove away the same day with the perfect vehicle! He was so patient with me and answered all of my questions. Thanks Joe! 👍👍

Super nice & customer oriented. Office is quiet & professional. Came in to test drive and picked it up next morning! Haven’t driven in 4 years and Ramon made it so simple & convenient to find my dream car and getting me going again!! Thanks!!

Great service made sure I left with a lovely vehicle ♥️ much appreciated Tyler

Maxien Perry a service rep, is nothing short of amazing. I had an insurance clam and when I say this woman comes to bat for you she's looking to hit a grand. Above and beyond. God bless you Mrs Perry and thank you.

Joe is an amazing sales man. He stayed later just so I could drive the same day as I have to be to work on Monday. He worked with me on finding a car I really liked and made sure it was safe for me and my daughter. I will definitely be going through him for my next car! Thank you Joe & EZ- Loan Auto!

Jason was very unprofessional. Sold me a car with an aftermarket bumper that is falling off since i got it. Ive had the car 9 days. Told me to go to their repair shop. Guy there said deal with it. Jason now ignores all my messages and emails. So unprofessional. Radio is broken in car. Door trim is wrong. Brakes are already grinding/burning up. Took advantage of someone during this pandemic by selling them a car quickly. Not to mention check engine light came on within 4 days of owning the car. But they are scum bags and are using the 100,000 mile lemon law defense. Doesn't matter. Contacted all local news channels and you can see my posts in about 35 different facebook pages.

Completely ruined my first time financing a car...yea the people that work there are nice but their policy makes it to where they get over on you! Bought a car through finance and thought being that the car cost soooo much, not to mention the rise in insurance, i figured that by them being a legit company i wouldnt have to worry about any issues with it for a while so paying that much was ok. Well here it is breaks down on me the day after they get their first payment two weeks into having it. Then they keep the car for a week expecting a full payment by next week and im paying all this money for insurance and this (dependable) car and i have to get on the bus for the next few days to make sure i have their money next week for this (dependable) car im paying all this money for! They wont even let me choose a different car being that this one is already having trouble. Theres absolutely nothing they are willing to do about it and noone cares about your situation because they have a dependable vehicle to get them to work and where they need to go! Somewhere this has to be illegal so ive decided to go public about my experience with them!

I give the website 1 star because they do not lost the prices of the vehicles which makes me feel like they are shady. There were a few vehicles had I known the price I’d be interested! With COVID-19 going around it’s best to make those of us that cannot get out to have a 3 hour conversation just to find out it’s to expensive!!! Suggestion - LIST THE PRICES!!