Lease Corporation of America Livernois Rd, Troy

LACKS TRANSPARENCY IN TRANSACTIONS! In purchasing a lift for my company, I repeated asked for the interest rate and the final payment amount. They were not able to provide me that information. I docusigned a different amount for the product purchased. Then initiated another correspondence, asking for a more detailed document for tax purposes. They then called me and told me my interest rate was 15%!!! That was unexceptable. I was never given ANY paperwork regarding this or I would not have signed one document. This was poor lending . practices. EDITED POST: After the original issue mentioned above and I reached out to get it resolved. In doing so, I did receive a better outcome, as I added a personal guarantee to the lease agreement, not just company. The interest rate has been lowered, and the leasing specialist, Amy was helpful in solving this matter. To help make things right, LCA offered to credit the document process fee, which I appreciate greatly. I DO still think paperwork for any financial agreements: loan/ lease either personal or business, should have documentation supporting upfront costs and details in writing what final costs are incurred. That is fair and up front business practices. I was told this is not a requirement for business leases without personal guarantees. After many years in business, with many purchases made, this was a first and lesson learned as to what the law requires. Hopefully this will help other consumers.

Very professional and friendly. Even when you call and get different people they are willing to help and answer questions instead of passing you off to the next person like so many other companies.

Very easy company to deal with everything they said they would do the company did ,great people to deal with.

LCA is the best financial leasing company I've worked with over the last 15 years. They worked with my company during the COVID shut down and were kind an understanding. We have since paid off our lease and entered into another due to their professionalism. Great company!

This is the second time I have used Lease Corporation of America. ust like the first time they were very professional in their dealings. Any questions were answered and all paperwork was present when they said it would be. Very efficient and very pleasant to work with. This is why I selected them to work with again.

Been a pleasure working with LCA Lease Corporation. Makes our equipment puchasing process simple as walking into the store. Everyone is extremely thorough and efficient at explaining when and how everything will transpire. We have used there services on three occasions now and will again when future needs occur.

After trying to get a PPP Loan processed through a bank for almost a month and getting nowhere I contacted LCA. I submitted my loan application on Friday afternoon, and by Monday morning my loan had been processed and approved. I had the funds in my business account by Tuesday morning. That says a lot to me. They are great and they get the job done. Thank you!

LCA helped me with my PPP application. They were excellent in immediately helping me get the process started and resolved They gave me personalized attention, superb technical support and professional guidance. The best service was the availability of key personnel when I had questions. I received immediate feedback and answers to questions I had. After dealing with the anonymity and de-personalization of larger institutions, the personal feedback and support was a quality and function missing in most institutions today. I commend this group.

Excellent staff at LCA. Garth was extremely knowledgeable, friendly, and punctual. Very satisfied with my experience.

I recently financed a piece of equipment through Lease Corporation of America. The entire process was simple and straight forward from start to finish. Everyone I dealt with at LCA was helpful, courteous and professional. I will continue to use their services in the future.

Lease Corp. of America was extremely helpful in letting us expand our repair business and grow our client base. They were punctual, attentive, and kind throughout the entire process and helped in every manner possible to get us the best offers. We highly recommend their service and will be sure to use their services in the future.

Irene was amazing. She was always right there to answer any questions and made the whole process seamless and stress free .... can't wait to work with her again. LCA is the way to go.

Lee Holter is awesome! He not only helped me find the perfect machine, he spent a lot of his time on the phone answering all of our questions and when the machine arrived, he was there in person to commission the machine and help our ultrasound tech get familiar with it. Very professional guy with a personal interest in our success!

Extremely efficient, prompt, and attentive to establishing their clients needs. Professional and eager to problem solve. We would recommend LCA Bank and its members to any small business looking to establish a trustworthy relationship with a financial institution.

As an existing customer, I love that I can call in with my equipment needs and get an approval very quickly, sometimes the same day. I have used LCA on 8 different financing packages over the last 12 years. I keep getting calls from other companies to use their financing but, "if it ain't broke, why try and fix it"

LCA doesn't offer an on-line platform for your account, so you can't find your balance, make payments or do anything with them on-line. However, after some initial frustration (and leaving a negative review), a customer service representative reached out to me and helped me to resolve some payment preferences and was very friendly and helpful. So I've upgraded my review to a 4-star. It's initially difficult to penetrate the corporate structure and find the right people. If you're used to immediate on-line access with a lot of flexibility, you'll be disappointed, but there are some very willing and helpful representatives.