Preferred Credit Inc Roosevelt Rd, St Cloud

My overall experience was simply wonderful. Tracy was the person who helped me. She was quite knowledgeable and eager to help me solve my problem. I needed some information expedited quickly, and she went above and beyond the call of duty to help. I was able to get the information. Customer service was great.

The only complaint I have is, if you don’t have a checking or savings account you are only able to pay one monthly payment with debit card. This is the way the company makes their interest which high. I am satisfied with my purchase of product, but won’t recommend monthly payments to anyone. The service representative’s have been very helpful, friendly and efficient service.

I was greeted respectfully. The CSR was very pleasant and explained the reason for her call. She also asked if she could help me get my issue resolved. Great Work! Great Customer Service Representative! Thanks

Purchase my Generac as a major investment. Preferred Credit agent Chris was very nice and kind. My experience so far as a first timer was great. So glad Companies/Departments are getting staff back into the office. You receive much better customer service opposed to staff working at home providing horrible service (placing you on long holds & hanging up at their convenience). Moving forward, I think I would recommend Preferred Credit.

So far so good. Interest rates, well for my credit I get what I get. Customer service... Today I spoke with Taylor. He did an AMAZING job with getting my issue resolved in a timely manner. I am happy to do business with PCI. This is as of 04/06/2022

Called customer service and Patricia assisted me on the item I was requiring information on my account. She was very courteous and so helpful. Patricia was able to take care of my needs and I was happy how she helped me with all my questions. She helped me change certain items on my account. Very happy with PCI.

Melody is very professional, cheerful, welcoming and over the moon with her caring and helpfulness ..... Melody would be a great role model for people who do not know what "Fantastic customer service" is. Additionally, she educated me with her expert knowledge and I do hope you are paying her well due to her wonderful representation of PCI. Thank you again Melody....... many blessings to your caring self.

I spoke to Myra she was awesome. Helped me out way more then what I expected. And I sincerely want to say thank u . And your Myra and to your supervisor. For the great help you gave me. This place was good. The customer service excellent. But their "GETTING BACK TO ME" NOT GOOD.THUS PERSON TOLD ME IN 1 WEEK THEY WOULD CALL ME BACK TO SEE IF MY PROBLEM WAS RESOLVED SINCE JUNE 9 2022.WE ARE JUNE 22, 2022.NO CALL FROM THIS PLACE. DO NOT SUGGESR YHIS PLACE AT ALL.

called customer service to make a payment. I was told there was an $11.00 service fee to take payment over the phone. I decided against proceeding with the payment by phone even though it would be faster. I decided to pay online instead. I was sent a link and it was user friendly but it took about 20 minutes to set up account. the payment went thru with no problems.

The service rep that I spoke with was through, professional, respectful and the overall call was brief. She went straight to the point and took care of my problem with no hassle!! Great customer service!!

Customer service here is great. They take pride in truthful service and good rates. Good to their word....no early pay off penalty. I delt with Chris, he was professional and courteous.

Myra answered the phone promptly and had a great attitude. She helped me with my issues and we had a good conversation. Her customer service skills shined and I hung up happier than when I called!! Thank you Myra!!!

The representative i spoke to was very helpful and friendly. I was able to make a payment arrangement and im happy she helped me with that issue. She explained everything in detail and I thank her and appreciate her assistance. Thank you !

My experience today with PCI was a pleasure. It was so nice to have someone who listened and did what I needed done and also to explain it to me. Wonderful Service. I highly recommend them.

I talked with a person named Maria, another day with someone name Mariana. I didn't like any of them. in general preferred credit costumer service sucks. Even to reset my password which I'm trying to do right now, No one can help me with that.

I spoke with Roxana her customer service skills were excelent, she was very easy to talk with. She had a clear (understanding) voice and offered to make some changes to accomdate me and my payment plan. I'm glad to allow this company to assist me with my financail matters.

I received a call from Sammy today. She was kind & professional. In addition Sammy was very thorough explaining what options were available for me. Sammy should be commended for her exemplary service!

I have been with Preferred Credit for over a year and a half and when I have to call the payment center for ANYTHING they are always ready to help me. They are always so nice and professional. I ALWAYS get my needs met and help on the 1st call.

When calling today I was able to talk to a representative immediately. my issue was taken care of and I was off the phone in less than 5 Min. this customer service is far better than most others I have ever dealt with .

Great customer service! She was knowledgeable and made my experience painless!! She took care of what I needed quickly and efficiently, it was refreshing!

Very easy to get ahold of representative who was a pleasure to deal with! She was very quick to help me with my inquiry! Love this company and the customer service! Literally on the phone for 4 mins start to finish!

A little update on this company, they continued to disappoint, I contacted Brigette and she flat out told me and I quote “I read your account, and I cannot do anything about your account.” I requested her to call me after 4p lady Thursday and no call back. This company is disastrous. Service is a 1, attention a 1, retention 1, assist me: 1, disastrous service: 5, only care about themselves: 5, they hire careless people: 5, further more leadership Is a waste of your time. Either pay them off not to affect your credit or your credit will Tank. This lady is a director, she needs to go back to training. The President of the company needs to reassess who he has in leadership. I will also comment on your Facebook so everyone can know my story of the bad product you have.

Had trouble logging in to make a payment today so I made a call to customer service. My call was answered quickly and I got quick and helpful support, she stayed on the phone until I got to the payment of putting my payment amount in to make sure I didn't need additional help.

The lady I spoke with was EXTREMELY nice and understood everything I needed! She made it super easy! Thanks so much!

Price gouging, poor customer service, misleading. scammers for sure. The contract for financing also serves as the contract for the sale of purchase. My Purchase date 6/10/22 from Natures Solution, Chattanooga, TN,. They have a 3 day return policy which states To cancel this transaction, mail or deliver a signed and dated copy of this cancellation notice or any OR ANY OTHER WRITTEN NOTICE , or send a telegram, to:" ( the distributors address). Well my written notice was an email during the 3 day window. They then said they needed the cancellation form. I sent that signed during the three day window. All of which they rejected when trying to return the machine. Here's what's another clue that it's a scam - I called the manufacturer to get help with the return. It took several calls to them to get nature's solution to get in contact with me. When they called, I answered and they immediately hung up. I instantly called back, no answer. They waited until 12:09 AM to email me telling me that they needed the signed cancellation form, This would have been 9 min after the 3rd day to contact me. But I bought the machine on a Friday. Sunday is not a business day for PCI so technically Tuesday would have been my third day to return the machine. There are several reviews just like mine on the internet. RUN when you here Nature's Solution or Preferred Credit Investing (PCI).

Will never turn to PCI for a loan ever again. Terrible experience! My husband and I were paying off a loan we had with PCI. We called and asked for the pay off balance and wrote a check for the amount. A few weeks passed and we were concerned because the check had not yet been cashed. We called PCI to ask if they received the check. I'd also like to add that we were put on hold for an extended amount of time and we're not called back until a day later. Very uncomfortable when you are dealing with money and loans. PCI finally calls back and says no we didn't receive the check. We said okay that's fine we are cancelling the check, here is the check number and date it was filled out, please do not try to cash because it has been cancelled. They said no problem when we receive it we won't try to cash it. We proceeded to pay our loan of online which worked out fine. Our loan was paid off we were happy. About two weeks later we receive a letter in the mail from PCI stating that we owe them $25 because they were unable to process a bounced check. We call PCI back and shockingly are put on hold and not called back until a day later. They tell us that we have to pay the $25 or else they will send the amount to a debt collector and the amount will increase until we pay it off. We explained to them that we had reached out to them before they received the check and said we believe it was lost in the mail please cancel do not cash we will pay online. PCI did not care and said there was nothing they could do about it and that we had to pay. We weren't upset about $25, we were upset because we called and explained the situation and they completely ignored what we had told them. Tried to cash the check anyways and then charge us for it. They made the mistake and then handed us the bill. Great customer service guys.

Customer Service Representative Melanie was very helpful , knowledgeable, patient, and polite in answering all my questions. Thank you for great customer service!

Called about my zero balance on my account to make sure there wasn't one. Representative was very nice. Good customer service.

The agent who assisted me was very courteous, professional and helpful. Thank you for your excellent service.

I called to get some info on paying off my account, my customer service lady was awesome, gave me my pay off amount and took it off of auto pay for me. She was very helpful and professional. Thank You

There customer service is Amazing. I wasn't sure what's was happening with my account and I needed help dealing with a payment and one of the representative was not only able to get me on track but also informed me what was happening with my account to get me back on track. I can't remember her name at the moment but once I do I'll leave it down on the comments. Thank you so much for dealing with me for 2 years you all been great.

The Rep was very professional. She answered all my questions and helped me resolve my matter in a very timely manner.

Gentlemen was very nice, helpful and patient. He knew exactly what to do and in no time I was back into my acct.

Dedicated hard working people! I would like to thank them for their help in straightening my account up! Many thanks! Kathryn was the representative that helped me. She was patient and kind. I appreciate people who don’t mind doing their job as Kathryn was so kind and polite! Thanks again

Never ever ever go through these people! I bought a vacuum was told I would have no interest one of my payments went 15 days late because they had the wrong bank info so I was charged all of the interest so 1,100 on top of the 3500 I already paid them absolutely horrible I called to try and get it figured out and they told me that there was still a payment of $75 after paying 3511 like I was actually going to pay that and then they told me they will not refund me at all and they attempted to get a hold of us and I have phone records stating differently this is is horrible place highly highly recommended avoiding

Called to have my payment extended and the rep I spoke with was so awesome. Very nice and knowledgeable. Answered all my questions with no problem or like I was a burden. Very pleased

Great speaking with Katharine this evening. She was very polite and courteous. She verified my contact information and asked if I had any questions before the call ended.

The agent I spoke with was very informative and friendly. They were knowledgable and able to answer all my questions. It was nice to have a company take time to sort through everything with me.

The customer service person was very friendly, helpful, and nice. She was knowledgeable and made me feel like I could call again and get help without feeling judged.

Answers promptly and quickly to my request by Catherine (hope not mistaken the spelling) at customer service today’s date February 8, 2022. Thank you so much… keep safe everyone. Priscilla T.

"Chantel" was superbly helpful in setting up a seamless automatic recurring payment for me. She offered useful information for me to do my best to pay off this loan before all the interest kicks in. Positive, pleasant, professional. EAsy peasy. Easiest transaction of its type I've experienced in years. Thank you.

The lady I talked to was very professional handling my call, she helped me getting into my acct to pay my bill. She was friendly, and respectful. Thank you.

I called today and spoke to a customer service rep and he was very nice and was willing to help me any way I can, I would definitely recommend using this company, he also assured me that any of problems I had to reach back out tomorrow and I he would see that my problem would be resolved

They are always very helpful especially when I cant seem to find any of my password information. They have always helped me and a super easy to speak with. Thank you.

This company is the WORST! There was a door to door advertising and I financed a Kirby vacuum cleaner, I was mailing my payments in and somehow I had my dates mixed up. When I finally realized, I mailed my payments in early to catch my account up. PCI would post part of my payment and by the time my other money order posted (that was in that same mailed envelope)I would get hit with late fees and extra interest! Fast forward to March 25, 2022, I paid the post office extra for PCI to have the funds ($160)within 3 days and it's now April 5, 2022 and my funds still has NOT posted and all I am told is that they are not able to locate/track payment, I would have to track it, even though I called about this issue before when only part of my funds was posted, a rep asked for the reference number and allow 24 hours to try and find payment. A few days ago, I sent $500 via regular mail, one money order for $200 and another MO for $300 (ALL IN THE SAME ENVELOPE) so hopefully all of this will post before my due date or I may consider getting a lawyer because they are trying to profit more off of the interest by posting my funds as late payments and this is unacceptable! NEVER AGAIN, WILL NEVER RECOMMEND! I just want to be DONE!

I recently financed a major purchase thru Preferred Credit Inc. I chose PCI because of their favorable payment options. Due to extraneous circumstances, it was necessary to cancel the financing contract. The entire process - application, approval, cancellation - was simple and flawless. A couple of pertinent phone calls and it was done. No red tape. No repercussions. I'm happy for the opportunity to highly recommend PCI without reservation. Given the need, I would seek them out for financing any other project.

I called customer service because I have reoccuring payments set up and for some reason the payment scheduled for 1/3/2022 did not process. The call to customer service today I expect was successful. The representative was friendly and patient even thou i am sure my frustration came thru in my voice. I am told due to the weekend I can not see the pending payment that is to happen by 1/11/22. I have been assured that i am will within my time to not be penalized for the delayed payment, that was explainedto me as a system issue. So the 4 star is for the Representative that did help me. I left 1 star due to the system causing the issue of the delayed payment. Thank You Nancy Hayes

Extremely professional and very patient. Gives me the information I need and more. Never had to deal with any disrespect unlike other companies.

Great customer service. Always very kind, honest, and professional.

I had no problems! Each person was friendly and knowledgable.

The customer service representative was very professional. She spoke clearly and patiently explained my account Again Thank you

I was very pleased with the representative he was very helpful given me guidance and all the information I need it, he definitely deserves to be acknowledge for the great job his doing ! Thank you very much.

I called in all stressed out spoke to this wonderful calming representative wish I remembered his name but he was very helpful 5stars plus

Customer support person that helped me with my issue and some concerns was so nice and very helpful. Thank you so much.

Wonderful service today. Called to edit some info and they were so helpful.

I called in to get account details and payoff info, the young lady I spoke with was extremely nice and helpful. It was quite refreshing considering it was a credit agency.

The lady I spoke to was so professional polite and friendly I love to deal with people like that you have a bad day and spoke to that lady it make your day bright

Called today to get a payoff quote, everything went every smooth and fast, the rep was very professional, and pleasantly nice. Thank you for all your help today.

Very prompt and helpful. Answered all of my questions within minutes of calling. No annoying time on hold.

Love this company, and love doing business with them. Best customer service by far!

Chris was very helpful, answered my questions, and was attentive. Excellent customer service.

I didn’t have to wait too long on the phone. Agent explained things clearly. My needs was well taken care on the spot, I didn’t have to go on website to fulfill my needs. Thank you

Customer service was very nice! Didn’t like that they charge you to move a payment date on an automatic payment.

The lady I spoke with was very nice, knowledgeable and helpful. Hard to come by these days so i was thankful enough to return the favor with a good review.

Katherine was a friendly and knowledgeable customer service representative who helped me in a timely manner. Thank you!

The name of the person who helped me is Roxana. She was very friendly, helpful and she answered my questions very detailed.

Oxi gave me a good explanation how and when to pay my balance. Great customer service. Mahalo!

Awesome customer service. Very pleasant to talk to. Very helpful.

Agent was very friendly, and answered all my questions. She was able to adjust my payments monthly, so my product would be paid in full before the 12 months no interest option.

Awesome service! The lady on the phone was so helpful and gave me all the information that I needed. Thank you!

Was a stressfree phone call. Bob was so helpful and got my info within minutes. Easiest customer service I've experienced.

My experience over the phone was excellent. The customer service agent was perfectly knowledgeable, kind, and considerate throughout the call. All of my questions were easily answered and more info that I didn’t anticipate needing was also provided. Overall it was a great experience!

Erlinda was very polite and helped me with everything I needed to do that day. She looks very knowledgeable and is very friendly even if I asked her 10 different questions and some of them repeatedly. I have had a very pleasant experience with your agent today. Thanks for your help and your patience with me.

The gentlemen that I spoke with over the phone, I believe is his name is Erin or Eric, he was very professional and reasonable. He work with me by listing solutions I could follow to help with my account. I feel as if he should stay with the company and receive a raise cause he did a great job.

Customer service is very friendly and for the first time in a long time when speaking to customer service anywhere, they actually know what they are doing. Excellent job on training your employees and excellent job employees for your work. We financed our air purification system with preferred credit and it works GREAT!!!!

PCI has excellent customer service agents! They are pleasant and highly efficient. I really appreciate being able to talk to a real person rather than an automated system that may or may not list your particular reason for needing assistance.

I was contacted recently about an account that I opened. The lady on the phone was very pleasant to talk to and answered my questions. She seemed very genuine in my satisfaction with the account set up. This is my first account with PCI and so far they have made a good impression on me.

I called in today a little nervous that I had missed my first payment for my new bed. The lady that took my call was quick to reassure me that I had not and patiently explained what you be happening and when. Very good customer service.

Katherine was the CSR that helped me. Her voice was kind when she answered the phone and it was late evening when most people are tired and short tempered. She was polite and knowledgeable. She was able to assist me with my request. Great job! May God bless her.

The first time I was called i was at work and couldn't take the time to leave my client to process a payment and the male on the other end of the line drove me absolutely insane. I heven had to say, "My hands are not free to even hang up the phone at the moment or I would." And he still didn't let me go. Thankfully the woman I spoke to that evening redeemed this review so it's a 3 instead of a 1. That is all.

Amazing customer service .... called this company to inform them about the change in my bank account information due to a fraudulent transaction that occurred. The customer representative was very knowledgeable and she was able to assist me exceedingly well. Great job!

I spoke with Kathryn (Account Specialist). She has a very soft spoken voice in which helps to relax. I highly recommend speaking with her for all your account needs!!

Maria was very patient with me and my situation. I also appreciated the message that Tracey left me regarding my situation. Kindness and respect for others goes along way nowadays.

wait time for a representative was exceptional. she answered my questions quickly and without hesitation. would recommend them for their customer service superiority.

My experience has been positive from the origin of the account. I’ve placed two phone calls. One to get original info and the most recent to get an explanation of the statement. Both calls were pleasant and productive.

Very detailed and patient customer care agents! I had to come back and edit my review! I spoke with Marie today and she was the sweetest person ever! All of the CSR are spot on!!! Great job!!!

Preferred Credit Inc is an out standing company to do business with. I have never had any problems with the representatives. They have always been very helpful, polite and kind.

The lady that I spoke with was awesome. She was very nice and helpful. This was my second phone experience with PCI and that was about 3 years ago. I've never had an issue with this company. Thanks PCI!

My phone rep was polite and knowledgeable. Also he was very attentive to my specific request regarding my account. Overall my experience with PCI from the start to the closing of my account was outstanding.

Outstanding customer service! Customer service representative was outstanding and professional. She was answered all my questions and concerns. Please promote! Thank you once again!

Customer service rep is helpful and courteous. He went out of his way to get all the details and updates that I need for my account. Awesome.

The customer service representative was very friendly and helpful!! I was able to handle my business in a timely manner.

I cosigned on a small loan for my daughter. I was not contacted until after 30 days once it could be reported late on my credit file. I contacted them to do a settlement of full payment for removal of account from credit file. Per Supervisor Lashawndra no removal of account could be completed with full payment. Absolutely horrible customer service to not contact a cosigner prior to a possible late payment. I advise possible cosigner DO NOT DO IT!

Roxana was very sweet and very helpful. I wasn't aware you couldn't payoff your balance with a Credit Card. So I will be calling the card company to transfer the balance for me.

Horrible customer service. Definitely do not recommend. Paying off an account should not be as hard a Supervisor Maria makes it. Never doing business with them again.

Catherine, the customer service rep was very helpful in resolving my concern. She walked me into my PCI account and showed me how to cancel the scheduled payment which was erroneously made.

Had never received my account number to set up my online payment portal, called, got right through, verified my info, and she gave it to me over the phone immediately. So easy!!

I don't remember who I spoke to but she was very nice and helped me get the information I needed. She explained everything I needed thoroughly and was very patient.

i had no idea what a scam these guys are when i purchased my vacuum.. been paying it off for two years now at $180 a month .. not even half way there … don’t do it ! you will pay double and then some … crooks!

Today, Melanie helped me increase my monthly payment amount and set up automatic payments using a credit card. I was disappointed these options were not available on the PCI customer payment portal. She apologized and said PCI was working on improving their payment portal. Anyway, Melanie was VERY helpful and creative in devising a "workaround" plan to defeat the incredulous rule that a payment COULD NOT be made with a credit card in excess of the purchase contract's minimum rate. PCI has some work to do on their digital portal BEFORE I can recommend your company as a financier. My 5 Star rating is for the customer service I received today, not the THREE different calls and the 25 minutes it took today to resolve fairly common place digital commerce services. Thank you.

The agent I spoke to was very helpful & informative. I wish I had asked for his name. Nevertheless, he made sure my concerns were addressed & also offered a solution. I have always had the best customer service from PCI. From helping me move payment dates to ensuring that all my needs are met & questions answered. I appreciate this level of service, so thank you!

I called to set up my account online to make a payment and wow I felt like I was talking to one of my Buddies I was even willing to pay to make a payment over the phone because the Guy I got was so dang good at his job. Thanks Updated 2/8 Again called today to get more information on my payment. Another person and another great call nice and gave all information I needed in timely manner.

Kim, csr, was very nice and knowledgeable and answered all my questions. My one negative is regarding your exuberant interest fee. Wish i had known about it before as i would not have agreed to the purchase. I did increase my monthly payment to payoff this debt in 3 years versus minimum payment in 11 years.

The person I spoke to was very helpful and answered all the questions I asked in full detail. I did not experience any problem at all

customer service representatives are helpful and helped walk me through the issues I was having with my account

Just checking in to double check all information was correct and contact was correct. Very pleasant gals in leaving the message to call them and upon calling very pleasant inquiry.

Gizel did an amazing job. Great customer service and she new all the answers to my questions. She also found the main problem I was having and fixed it. Great job!!

Thanks so much for giving us the opportunity to start working on our credit as no one else would! My husband and I always paid for things with cash but realized we needed credit but at ages 58 and 67 we had flat files and couldn't get anyone to give us a chance, now we both have good credit and it's all because of you! So thanks again!

The Customer Service is excellent. Every time I have to call, I have a pleasant outcome. It’s always good to speak to PEOPLE with positive attitudes and willing to assist you in anyway. I’m grateful for the product I received and service of this company.

Everything went smoothly from the first payment to paid in full. The service was great to having an account online which made it so much easier to maintain my payments. Good Work!

Very professional and informative on what payment options are available. Very pleasant to talk to during the transaction.

The customer service representative was very professional and courteous. She made feel like a valued customer. Great job!

Excellent customer service. Knowledgeable staff who were very friendly.

I enjoyed the pleasantry of the customer service rep, he tried hard to complete my request and in a good matter of time

Sammy was very knowledgeable and helped me out a lot and explain things to me You need to keep her around enjoy talking to her thank you.

When I called PCI to increase my payment amount and change my date I was greeted with a very friendly man. His overall esthetic was warm and inviting. He made the changes I requested. I was pleased with this experience.

I called to assist me with my account He gave me time to ask and waited while I am updating my account Easy to understand what customer like me wants to do Very nice experienced dealing with this customer service representative

I thought i had ah problem with ah past due payment and thought i was getting ripped off and boy was i wrong the lady that helped me not only dealt with my actions on the phone but helped me calm down vary professional service from her also the company didnt have to help me get the money i needed at the time 2.5 years ago but took ah chance on me for 4000 bucks and i appreciate it alot PCI is ah AWSOME company if u need ah loan

Customer service was excellent in helping me...it only took a few minutes. The lady had me taken care of fast..thanks!

I am a procrastinator, and bills often get put off and not paid on time regularly. However, they DO get paid. When these people call to “remind” you the payment is late, they threaten with late fees, credit damage, and generally act as if you are taking the money from the callers’ pockets. Examples of things they’ve said, “it’s your responsibility because your name is on there too“, “you need to pay now”, “you need to take care of it”, “why can’t you pay now?” And many other things while going in circles w my partner after being told I am in charge of finances. Their tone and delivery is rude and pushy. One call lasted 10 minutes of the same round and round, “she’ll pay it”, “why can’t you? You’ll get reported to credit bureau”, “cuz she handles finances”, “ but this is your responsibility too”, etc. if you want to work with a company that shames you for being a month late on payment and/or act like they’re doing you a favor by selling you they’re product, this is it. If I could go back in time, I wouldn’t enter this agreement based on their communication skills alone.

Customer service was very helpful and kind. The gentleman answered all my questions. Thank you so much for your help

Great customer service! Questions quickly answered; additional services offered; easy to understand and an efficient use of time.

Customer service today, lady was very helpful, and listened to what I had to say without interruptions. Thank you, all reps should follow your example.

Very accommodating and understanding. Seems to be hard to find those qualities in any companies these days.

The agent I spoke with today was so helpful and kind to me

I just spoke to a service representative, wish I had gotten her name. She was extremely helpful and cheerful.

Customer service representative was very efficient and professional! Thanks, PCI!

The lady who helped me was very sweet and helpful. I think her name was Ailla

I had no problems with my account while I had them. All phone interactions were friendly and professional.

Over my phone call I was provided with some outstanding customer service she listened and was so kind

My accounts were compromised so I had to go through each one and make changes. PCI was by far the fastest and easiest to help me through this.

The support agent was very personable, patient, had a wonderful telephone voice (and with no accent!) and was diligent in resolving the issue - the need to reset the payment portal password. I am quite pleased.

Great customer service! Helped me figure out my payments to take advantage of no interest payments.

I can't say enough about this product!! The best vacuum, air purifier, inflation tool that has ever been made!!! We have not been sick since we started using the rainbow!!!!!!❤❤ I call about my account and the lady was very professional and so nice and easy to talk too. She helped me quick and I was back to doing my house work!!!❤❤

Shawntel was very helpful with assisting me on processing my final / paid in full payment. She was patient and very friendly! :) I appreciated her overall demeanor over the phone. Thank you!

Very professional and attentive to my questions! A prime example of what customer service should be like! Thank you!

I spoke with a rep named Katherine. I was surprised how quick they were at picking up the phone. I don’t even think I waited a full minute before speaking to someone. Katherine was very polite and very helpful and got all of my questions clarified quickly and efficiently.

Always pleased with working with their customers service. Polite and pleasant.

Excellent…a little slow to acknowledge payment with credit bureaus. I’m still not sure whether closing this debt closes an account. If not how can I do that. I don’t want it to be a weight in my credit rating.

PCI was a good Finance Company they were quite friendly and helpful they satisfied all the needs that I inquired about, the only objectives that I have the finance is too high. I will use them again but we will have to negotiate the interest rate

The agent was very helpful and thorough. Thank you so much for your assistance this morning!

I had a most wonderful experience today. I needed help with my account and I got the sweetest, most courteous woman who helped me do everything I needed to do. She was knowledgeable and friendly. Excellent customer service!