Sterling & Knight Jewelry & Pawn - Pawn Shop Bolingbrook IL S Schmidt Rd, Bolingbrook

Alexis was an amazing employee and helped me every step of the way she was very generous and nice and explained the process since it was my first time :) service was so fast and quick and the process was easy

I went into the pawnshop today in search of a camera lens for my Canon. I had ordered one from Amazon that ended up being a complete fail. But here at Sterling and Knight not only did they take care of me right away they showed me all my options available for me. I ended up buying the 75-300mm lens which is in great condition and it came with the box. And the best part it was very affordable I saved money by coming here vs Amazon had it prices a lot higher and it was the used option. Lauren and Israel thank you for my lens it works great I absolutely love it!

The need for training is a must have here. To spend adequate time training employees in an effort to prevent patrons from walking away with a "utility bill".. it was an experience overall but the instruction/policy they receive from (assuming) the top is down right ignorant and lost this store a few hundred dollars. I've done business with the other location (assuming ownership is the same) and left very pleased, evertime... A recent visit to the Bolingbrook branch only served up a boiling hot cup of disappointment and frustration into the lap of my happy day. Highly recommended if bringing in simple, "non-confusing" items whose value is blatantly obvious. -frustrated, not mad, former loyal customer.

Kyle helped me out today! He was really awesome on giving me a fair price for everything I brought in. Amazing store. Very clean

They have EXCELLENT service . Alexis helped me tremendously. They offer great prices & are comprising. I won’t shop anywhere else . 5 stars ⭐️⭐️⭐️⭐️⭐️

Alexis assisted me on Nov 23rd 2021. She greeted me as soon as I walked thru the door and made me feel welcomed. She promptly helped me with a very pleasant attitude. Displayed great customer service!!

I’ve been here twice and each time the customer service was excellent and Alexis was a big help!

This place is straight forward, Everyone I have dealt with here are awesome!! Alexis helped me out the last time and she’s crazy great!!! She’s very friendly and willing to work with you!!

Thanks robbie for helpin out with selling my laptop at a great price man, needed that extra and he really pulled through with the help.

I’ve been here a few times and I love the staff Alexus has also been so helpful Thank you guys ❤️❤️❤️

Came in looking for a pawn loan to pay some bills till pay day and both associates were extremely friendly and accommodating to the amount I needed. Pawn shops can be seedy and difficult but this place is clean and professional to say the least. Absolutely recommend. They also have a great selection of items for purchase.

Very helpful with our first time selling. Leslie and Robbie thank you

TTHIS PLACE ROCKS, see reviews from everyone else, no pawn shop has this high of a rating and there is a reason because they’re that good. Went to visit Angelo here for a Ladies Rolex Datejust they had for sale. I’ve been a Rolex fan for years but haven’t been able to afford one. In those years of yearning for one I’ve became very familiar with how to spot a fake and verify genuine ones. Since purchasing I’ve personally verified the authenticity of this Rolex by serial number and numerous other markings that are present on all Rolex timepieces. I found this particular watch online and if you’ve ever bought something online, particularly jewelry, you know that it is very easy for a seller to make the item appear much nicer than it is in person. Well, let me say this, when I took a look at the watch when I walked in it was in actuality BETTER than it’s online pictures. They had it professionally polished and cleaned and believe me it showed. Not polished to death which can easily happen(thus eroding the depth of the engravings) but polished perfectly. Their description was 100 percent accurate and Angelo as well as the other staff were exceptionally professional. If you have any doubts of that just see how in a previous review from an ex employee how well the owner handled that situation. Classy way to handle such nastiness big time and especially given that this is his livelihood she’s affecting he still manages to demonstrate professionalism. While shopping here I NEVER felt pressured. Even though I was handling a multiple thousand dollar watch I was not hawked over by Angelo and was given a lot of time to research online about the watch’s authenticity as well as take numerous photographs to send to my wife. All without the slightest pressure from him or whom I believe was the manager. Angelo even went so far to ask another customer if we could borrow their wrist so as to better ascertain how it would look on a woman’s wrist. In addition to outstanding watches they had a truly outstanding collection of diamond and gold jewelry all priced very, very reasonably. I definitely know diamond grading and can assure you that what they is stocked at probably 50% of what big box stores carry in terms of price. This place is a total gem and I’m super glad I found it. Not only did I get my Wife her Rolex in amazing condition but at a price that was far better than reputable online vendors such as crown and caliber and Bob’s in Chicago. If you know used Rolex’s you know those names. Truly professional outfit and thanks again to Angelo for his professionalism. I drove nearly two hours to get there in rush hour and if I had to do it again I’d drive 5 easily.

Absolutely great service! They were able to answer all my questions about the product I bought and reassured me I was making the right choice! The Apple Watch I bought was in great condition and there has been no issues. I will definitely be returning for new finds

Alexis was great help! Really fast service, in and out!

I had a really good experience with Lauren she was very friendly and helpful and Professional and nice I would go back here again she helped me with a gun transfer. I would highly recommend this place to my friends and family for gun transfers.

Alexis was very nice and helped me get the most i could, she was very quick with everything and made everything very smooth

Quick and Quality Service. Alexis there is exceptional.

Came In here expecting a bit more due to the original price tag. I was utterly rude to Eric at first. I am apologizing here again for my rudeness, these guys understand the hard times at the moment and will work with you, at least Eric helped me out extremely with the deal I got for a loan. I can now pay my copay for my anxiety medicine, I just turned 26 and am off parents insurance freshly. These guys just saved my mental health and I’m extremely appreciative!!!!!!! If I didn’t have my medicine I would lose my job and house and sanity overall. The small loan came in handy. They even call you as a reminder of your loan/pawn near the pick up date. 20$ tax on top of loan but that is affordable (I think it was around 240% interest, with the option of extending the loan by paying another monthly increment of 20$ if needed). I will definitely be recommending Eric as an agent/specialist here for friends and family and the location itself. THEY DID NOT REACT AT ALL TO MY RUDENESS I HAVE NEVER SEEN SUCH PROFESSIONALISM IN MY LIFE! He calmed me down and reassured me I was getting a fair deal with everything in front of me, even added a little onto the loan so I could be comfortable, again sorry and so appreciative of your services. I will be back with a better attitude no doubt as they had won me over in the end. Summary aka Too long didn’t read: at the end of the day Eric helped me out, calmed me down, and was willing to negotiate or help/suggest items to hit my loan amount if I needed it, quite the sales specialist with how he handles situations, and I’m in sales as well, great job Eric and once again if you read this I’m sorry for coming at you with my stress and attitude, you did not deserve that at all, I should know better as I’m in sales/real estate and hospitality. GO HERE, ASK IF ERICS IN, AND SEE WHAT YOU CAN DO HERE WETHER ITS FOR SHOPPING, SELLING OR PAWNING(small loan option). This location wins over any Naperville pawn shop or gold buyer. I am comparing this to past experiences. Also many fine jewelry and designer bags like Burberry and Louis Vuitton/Gucci are here for sale! He totally understood my situation and my downfall I have been going through during covid-19. I really appreciate the validation that I needed to hear from you Eric, again I can’t say it enough great job! I do not know Eric’s “status” at this location or rank as an employee but honestly the way he dealt with me he deserves gratitude in some form or way, if it won’t be from the employer it will be from me when I pick up my pawned item, Thanks Eric!

I found the experience easy and comfortable. Did my research before going and they offered a fair price for the jewelry I was selling. Fast, convenient, and friendly.

Jon helped me today he is awesome.

Came to the shop today to and got assisted by Lauren A. Amazing job on getting what I needed. Great service and friendly conversations. Worth the drive and happy to continue on doing future business with them thanks.

Great place Robby helped me out

Alexis. She was great excellent customer service

I have been to Sterling throughout the years and am never disappointed in their services. Today I worked with Eric and he was honest, helpful, polite and professional. I appreciate the respect that I was given. Great employee! I think all the people at Sterling are good to work with! Will be back! Highly recommend.

The whole entire staff here is amazing, extremely polite and friendly. Their facility is clean and everyone is beyond helpful. My experience today with Eric was just as amazing as it always is. Consider visiting this shop first!!

I purchased a Mossberg shotgun and an iPad from this establishment. The layaway program was easy and the staff were courteous. Considering this will be my first firearm purchase, their staff guided me through the process and I didn't feel overwhelmed with the gun laws one has to navigate in the state of Illinois. Overall, I can see myself being a repeat and actual customer base to this location. Many thanks.

This was the best customer service experience I’ve had in a long time. Lauren was professional and ensured the transaction was seamless. She made sure I was happy before leaving. I will definitely be back. Thank you Lauren!!!

Excellent Service at Sterling , the associate that took care of me, Jeffrey Williams was very knowledgeable about computers to jewelry to musical instruments and even in the gun and shot gun area. So needless to say I spent a little money with him and I am very Satisfied. Customer Service at its best. keep up the good work Jeffrey.

Very good customer service. Go see Lauren she’s the Best Sales & Lending Associate!! Very helpful as well as knowledgeable! THEY BUY GOLD & SILVER!!! They BUY and SELL GUNS! GREAT PRICES!

I’ve never been here but I will be going there soon. Read the reviews seems like a amazing place 5/5 I bet you guys are great. Also would u buy my 1/1 elvis in concert 24kt gold record from Graceland in 1995. It used to hang in Graceland I was told. I paid a lot for it and I wanna pass it down to someone else. U can get back to me thanks

A great store, full of helpful employees! Lauren helped get me in and out without an issue and she made sure she helped me to the best of her abilities. Will definitely be coming back to this establishment in no time! The Christmas in July decorations were also a plus.

Eric was wonderful at the store. I had a piece of jewelry from an ex I was looking to get something for. They worked with me to find the right price. I would highly recommend!

Eric is an absolute legend! The amount of attention to detail left me in shock. Literally quivering in my boots. Steel toe by the way. What an absolute champion. Got me more than I expected for my item! Thank you Sterling and Knight

Eric really helped me out and gave me a fair price on my item. If you need good service ask for him!

This is a GREAT pawn shop! Very friendly people who attend to you fast and give you a fair appraisal. This will be my second time selling firearms to them. I recommend attempting to sell a firearm to them before seeking a actual gun shop. Thanks for helping #Lauren

Ive been a customer for some time now, Always my to go place when Im need of a quick cash, They are all very friendly and nice, But Jimmy is the guy he's amazing and friendly!

Ive bought everything at this location from a laptop to diamond rings to tower speakers to a firearm. The personnel has always been patient with me trying on multiple pieces. So far, everything I've purchased has worked properly and has been a great value. I love the option Sterling gives me to purchase high end items at an affordable price.

Just sold some jewelry at this pawn shop. They take 30% of the scrap gold that you sell them. I made a call around to about six different pawn shops and they don't take any percent and at most 10% of the scrap gold that you sell them. Avoid this place.

Sterling and Knight is a consistently great experience. If you have never been ask for Isreal, he’s the epitome of a professional and will take care of you. I would recommend this shop to anyone in the Chicagoland area looking for a great deal.

I traded my power probe 3 tool for a discount on a 4k tv in the box. So I got an even more excellent deal on an already discounted item. But they werent wearing masks during a pandemic. Luckily I brought my n95 mask with me. The woman in the store is friendly and a cutie :3

I was in a clinch and brought them my most prized possession. It wasn't ultra rare or anything but they say it's quality. They gave me exactly what I needed and even offered a higher loan. Any false reviews on here are from people who want to tarnish a good reputation. They're honest, trustworthy and all they want to make money they still have your best interest in mind. Thank you Sterling!!!

Sterling &Knight Jewelry...what can I say other this place is fantastic! Jimmy is extremely knowledge and friendly. This is the place if you have some jewelry just sitting around to get rid of or to pick up something new for yourself.

I conduct a lot of business on a daily basis. I pride myself on customer service. Great customer service here at Sterling & Knight, the staff is very respectful and understanding of their needs. Unlike most pawnshops, the staff here are willing to do their research and get you the best offer available. Definitely recommended to my followers.

Wonderful staff. Lauren did a great job and was very patient with looking through the items I brought in

Matt was a great help i traded in 1 of my guns he made the process quick and easy to.understand no fast and good prices!!

Had a great experience at sterling and Knight today thanks to Eric! Helped me figure out how to get my Bluetooth speaker to work and helped me air sme money off things I didn’t need anymore! Great guy and great store! Thank you so much for you help Eric! I will 100% be back!

It was a smooth transfer. Employees there were very professional and attentive. I had a good experience and highly recommend Sterling & Knight Jewelry & Pawn as your go to. Thanks team SKJP.

First time visiting a pawn shop in my life thought I’d give it a shot seeing what my Xbox One would go for before I just gave it away to a friend and I can honestly say I was completely satisfied with the experience. Worked with Robbie who was fair and really welcoming and informative walking in the door and even managed to throw in a little extra after working out a deal with me which I was more than happy to make . Would most definitely recommend anybody trying this spot out especially if you never been inside a pawn shop before and just wanna see what they can do . Will be returning in the future no question.

Great service and very nice people always have what I need and is willing to help the best way they can which is very much appreciated. Recommend Alexis coolest person to talk to.

Every time I go into Sterling and Knights Jewelry and pawnshop I always get Alexis and she’s always amazing with a great attitude very helpful and polite. I give them both five stars and ten thumbs. 👍🏿When you go look out for and ask for Alexis. She is a BIG time STAR ⭐️

I have brought a few items to Sterling and Knight Pawn . Always have received great value for items . Received great customer service from Alexis .

Wonderful people they help me out and give great prices for your items definitely recommend going here if you want to sell something

Man this is probably THE best if not one of the best shops I have been to. Soon as I walk in the staff is friendly and chill I recommend this place to anyone fast easy transaction.

Absolutely the best service ever!! Leslie was so helpful!! I will definitely be back again! GREAT PLACE.. GREAT PEOPLE!!!!

Alexis and Robbie were awesome I will definitely be doing more business with them in the future

First time there, good experience and they were a lot of help!

Alexis is a very good help and she’s very nice and outgoing. I hope her position moves up one day !!! ❤️I recommend her

Leslie helped me via phone & also in store. Very nice !

Great experience with Robbie! Sold my gold at a fair price.

My experience today was awesome. Lauren helped me out to get the best price for for my item in the loan amount that I needed. Will recommend this place to any one looking for quality buying and selling.

We bought a bass guitar and we had a great experience. The man that helped us was very thorough. The best thing is you have a seven day return policy so there’s no real risk which is great!

The customer service is TOP NOTCH! i will use their services again.

Sterling & Knight Jewelry& Pawn customer service was amazing!!!!! I bought my fiancee a beautiful engagement ring for Christmas and they really took care of me. They were always polite and helpful. Eric was the one who sold me the ring and had excellent customer service. I will definitely return to do more business with them soon!!!!!!!

This was my first time in a pawn shop and the associates here were very amazing. I purchased a laptop but unfortunately, I didn't get the guy's name but he was very helpful with selection. Lauren was excellent and helping with the behind the counter selections. I would definitely recommend.

Today I was helped by Matt B and he was wonderful. Never had a better pawn shop experience and he really knew his stuff. Definitely will be back because of Matt and his incomparable customer service skills. Definitely 6/5 stars!!!

Alexis Is Always helpful every time I come in she ROCKS ❤️❤️❤️❤️❤️

I have pawned a few things and have gotten a few loans. They are always professional and helpful. I feel I have always gotten a fair price for my things. I will use their services again.

Alexia was a great help! Very friendly and great customer services.

I just want to say that this is an great place to shop, and I would also like to mention that Lauren was was very professional and very knowledgeable. She did an amazing job explaining everything that I needed to know about my purchase. I left happy, satisfied and will return to do more shopping.

The staff are extremely professional and dedicated to making sure the customer services are met. They help me pick out a PHENOMENAL wedding band for my fiancé for an affordable price with beautiful diamonds. I most definitely give this place a 5 star rating.

It was my first time in today at Sterling & Knight Jewelry & Pawn, & I had the pleasure of being helped by Eric and he did a fantastic job with helping me and I think he deserves a raise! He’s awesome!! 5 stars all the way!

Jimmy excelled at what he does! He helped me and was super nice to me even after closing hours! He deserves a big raise!!! I will be back!

So yesterday I got a call from Sterling & Knight Pawn they mentioned that I had won their monthly $500 giveaway just for making a payment on my loan. Needless to say I was so estatic I couldn't believe it not only are they a professional and friendly establishment but I also love the fact they cater to their customers in such a way. I would recommend anybody interested in getting a loan or selling their items for some quick $$$$. I would dare to say that this is the best pawnshop franchise in the whole Chicagoland area!

I am a pawn shop buff, this location is excellent. Staff are very nice, fair pricing, decent selection, affordable loans if you are in a pinch. Highly recommended.

Purchased a new firearm from Eric, one of the nicest guys I’ve ever dealt with. Very helpful, respectful, and informative. HIGHLY recommend Sterling & Knight pawn shop!

Lauren was great and very understanding i appreciated her Politeness and Customer Service and got me what was more than reasonable!! HIGHLY RECOMMEND!!!

Jimmy was amazing. His hair glistened in the shop lights. His crisp blue shirt bedazzled with greatness. Thank you for being you and providing amazing customer service

Lauren was great to work with! She helped me as much as she could and made it as quick and smooth as possible! Definitely a great experience and I highly recommend asking for her next time you go in!

I Have Total Love and confidence in these people and The Staff. They are the consonant Professionals and they are there to meet the need. They are the real deal. I’ve always been able to ALWAYS Come to a neutral state of being able to as my F.I.L. Rick Keen would say Get Err. Done R.I.H. I’m the type that can give you change for A Penny. So we have been able to get A deal done!!! I’ve made A lot of high dollar Deal’s with Them. They have went above and beyond. This Very Staff has always Gone Way of my expectations. Yasinia is The Best salesperson. I’ve went there not looking to make A Purchase and have made a purchase because of their Anate ability and ease of getting a deal done. And the quality of their item’s is off of the chart and A1. Big Thanks to Sterling & Knight Staff and Associates

Lauren was awesome! She helped me when I was going through a very hard time. She was very professional and gave me great prices on my items. Thank you Sterling & Knight!

Israel and Matt B. were very friendly, down-to-earth, and understanding of my situation. Very professional, clean store and the experience was second to none. Thank you very much for helping someone in need.

I bought a pair of AirPods.They are Great people I shop and sell there all the time, Bryan was a pretty cool dude they will try their best to take care of you.

I was dreading going in because sometimes the people are very rude in pawn shops. The young Lady was friendly and helpful. She made me feel comfortable. I got what I needed. I feel like they gave me a fair price.

HONESTLY THE GREATEST experience ever! I was in and out in literally 5 minutes!!! The Representative was very polite and respectful. No attitude, as I have experienced in other similar establishments. I am a local resident and used to drive to North Riverside because I did not care for the service I was provided at other nearby establishments. I am very happy to have found Sterling & Knight, I will no longer be driving miles and miles when in need. They are extremely fair and the Service is PHENOMENAL!!!!

First time customer and what a great place! Eric was terrific and very helpful. I was given a good price for items I brought in and even found a few new items I really love!! I will definitely be back and highly recommend going there!

Eric was great! I came in looking to sell and Eric was so courteous and professional. He gave me exactly the amount that I was asking for my item. Will definitely be returning for all my pawn needs. Thanks Eric!

Alexis was very helpful and pleasant to speak with

Awesome fast and easy. Chris was very helpful with my loan. Definitely would recommend and come again

The staff are very professional. Isreal always gives great customer service. I am always respected when I go in. I get great deals on things from Pandora Charms to Generators! One year all the kids Christmas wishes were granted with gifts from the pawn shop!!

Israel was the man helped me as I was trying to get rid of scrap gold. It was fast, accurate and helpful. He even showed compassion towards my current circumstances. Very respectful and definitely recommend to anyone.

Eric was super helpful and even educated about gold quality and the testing process. Very fair pricing was provided, would definitely recommend for selling/buying gold!

What a great guy Eric is is! Great personality and asked about my day! Definitely made my day better :) Usually employees are always non-caring about their customers but not Eric!

I have bought several items from the store in Boilingbrook, I found the items priced very reasonably and of good quality. Lauren was the person that helped me both times. She was pleasant and knowledgeable, I recommend them and will continue to shop there.

This is the best place I've ever been. Great customer service and prices. Bianca is a great help always i would definitely suggest to work with her whenever you stop in. Great place to buy jewelry, electronics, firearms, etc. Thank you all for you professionalism and care.

Definitely recommend to anybody!! Amazing employees with a friendly environment and welcome. Eric helped me out and he was awesome!!!