TitleMax Title Pawns B, Decatur

I had a wonderful great experience with miss tanisha she was awesome her boss man was really cool but for the most part she was my total experience and I'm grateful to have had this moment she was very forthcoming and explanatory I'd just like to say if any of you guys need a title long come in and see let's see her she's awesome.

The Queens here are very beautiful I must say 1st and they are caring they go above for you to get the max for loan and just let me talk they ears off thanks ladies your awesome and doing a great job

Ms Tanisha and Nikette, were awesome and got me right and fast. It was so easy and my money is in the acct today. Try them. Awesome energy.

Taniesha was very helpful and very professional I recommend any in need of her services to visit

I worked with Tamiesha Today She Helped Me & Gave The Best Customer Service With Helping Me Get My Loan Today

Miss Tenesha and Nikette were really awesome!

Nikette was great! Thank you. Go see these ladies on memorial drive!

Erica Brown the General Manager was so amazing!!! She was so understanding and she explained everything to me !!! It was a pleasure to do business with her!!! I recommend coming to see her if life throws a curve ball at you . You want regret it!!! She embraces you with warmth and tranquility!!!

I honestly had an amazing experience with this location. I had the pleasure of meeting with Ms. Erica and she took great care of me. She was extremely helpful through the entire process and was able to get me more money than I anticipated!! I would recommend this place to anyone looking for a great helping staff and to receive top dollar for their title, and with affordable interest rates

Very professional and loving kind staff here. Erica and Taniesha are greatest staff you have here. They helped me out tremendously. They will do their all to help you!!

Excellent Customer Service from Nikette and Taniesha!

Visited the office again and Anastasia was still a pleasure. She even knew who I was without me telling her. This is great customer service and is still the best! Anastasia is the best! She is a sweet and kind hearted person. If you need some cash she is definitely the person to go see especially if you feel uneasy about the process!

The staff here is helpful. Anastasia was nice enough to help me set up my mobile account so I could start making my payments without having to call or come in. During times like this I was glad that I was able to go in to get a little extra money to hold me over. If you need some money right now this staff is definitely understanding during this time

Update ** Anastasia is still wonderful and helpful ** Anastasia and Tasha know me when I pull up and they always take good care of me. Anastasia keeps good snacks in the office and both ladies are very nice. They make sure i know how it works and i will always refer people to them

Ashley extremely professional. Even when I couldn’t figure out how to check the mileage she was extremely patient with me. I came back today and she picked up right where we left off. Very amazing!!!!

Anastasia is such a sweet young lady. She is always very patient and helpful when I come into the office. If you need some money go see her, plus they put it on a debit card now which makes it a lot easier.

Tasha was very professional and has very good customer service & she got me my loan FAST. Also she was very thorough with all the information she explained to me. I had a great experience! When you get your title loan ask for Tasha period.!!!

The general manager Mrs. Jordan is wonderful. She is very patient during the process of explaining how a palm works. I was hesitant but she was able to break it down to me so that I completely understood. I went to other places and they could not compare to her! She is definitely an asset to this store.

Ashley and Erica are the best. Ashley is good at helping people, always attentive, and gets my services done in a timely manner. I recommend you come see her she will help you fast and get you the cash you need.

I spoke with the Genral Manager Anastasia and I cannot even describe how wonderful this young lady is. She took the time explain everything to me and did not mind my extra questions during the process. If you need some cash and have reservations about this company go see Anastasia and she will put you at ease.

Mrs. Jordan provided quality customer service at a time that was difficult for my family. The facility was clean with a few goodies for the customers. I'd recommend using this location to a friend or family member. The staff was very discrete and cared about the sensitivity of the situation. Moreover, she made me aware of the best options for my situation. I didn't feel pressured or stressed throughout the entire process.

Brandon, The general manager of this location made a difficult and uncomfortable situation a lot easier! He took the time to provide a through explanation of every question I had. I appreciate the level of customer service he provided. I would recommend Brandon and his location to anyone I know! Thank you again for everything, Brandon!

Ashley is really helpful & respectful need more like her. She was very fast efficient and helped me with my pawn in no time at all. If you want to come here ask for Ashley she is the best.

My mom passed away on Thursday, her funeral expenses were more than we expected. Ashley, the store manager was sent from god. When we arrived, she quickly understood our pain and was able to expedite our application. My father and I was able to pay her expenses the same day. She was kind, her process was quick, my father was sad, she cheered him. Title Max is lucky to have her. It took us almost less than 30 to get the cash we needed. If you read this Ashley, I thank you! And Melvin thank you to sir.

This title max at this location is very polite and most preferred. I really love the energy and they are always eager to help their customers. Try to ask for Tashianna or Tasha for short, she handles everything fast and efficient with a spirit of customer care.

Ashley has the best customer service ever! She really helped me out a lot! If you ever visit Title Max on Memorial drive please ask for Ashley.

Mrs. Anastasia is so nice to my mom with her account she takes the time to make sure my mom knows what and how she should make her payments in order to get her title back which is a great thing for an employee to do. Most people can't be patient with my mom and I'm glad that she can be there for her

Erica has very great customer service ! Nice energy and I will definitely be back to see her . She need to be a regional manager

I Loved my experience here, Anna was sooooo Helpful and wonderful, she took her time making sure my process was handled correctly and was best fitting for me. You guys more worker’s like her.

Michelle and Erica went beyond there professional limits to accommodate me with a commercial title transfer for a impending emergency. I would recommend this location out of all the ones I called in the county of dekalb.

Anastasia is so amazing if I can give her a 10 stars I would. She such a amazing free spirited woman. I recommend her y’all ask for her she’s awesome!!

Anastasia is great. She is always enthusiastic when I come it. It amazes me that she knows her customers when they walk in the door. If you need some cash go see her you won't be disappointed

Anastasia was so helpful in this process. She took her time to make sure I understood what was going on. I was referred here and my friend was absolutely right about how much of a pleasure she would be to work with

Ms. Nikki was very cordial patient and explained the process in detail.. very quick and simple.. and you can call her anytime you have more questions

Nikette and Taniesha have been a great help! They are really nice

Tanisha warm personality was very welcoming and help ease my worry about getting my process completed.she definitely went above and beyond

Ms.Erica was so sweet and informative! I literally have been stressed after having Covid and trying to recover. I started my day here and I’m so glad I did. Ms.Erica showed me how to make the money work for me! I’m walking out with more than I expected. I’m so grateful.

Incredible service! This location will go above and beyond to ensure that you not only understand the contract, but that you feel confident in the terms and paying it off. I’m leaving the office feeling really confident. Thank you Erica! Will recommend to any close friend needing help.

Miss.Tanisha was very helpful and pleasant. I truly appreciate all the effort.

Very nice staff, and do take time to explain me everything.I got what i was looking for very fast.thanks

They gonna scam you in the 4-6 month watch out !!! If you borrow 2000 that contract should never change ! 👀👀👀👀 they refinance your contract!! And force you to pay tell you that you late !!

Go see Nikette! They are nice.

Go see Nikette and Taniesha very nice

Nikette is so sweet. Great service

Anastasia always gives great customer service. I remember being in the hospital and she was so understanding of my situation. She is very easy to talk to and makes this process painless, if you need some cash but want to do business with the right person who see her. She is truly a blessing. God see her

Miss Erica did her thing!!! She was very patient and polite. I was in and out with no hassle! I highly recommend this location!

Erica was amazing and a sweetheart! Very informative and easy to confide in. Go see her!

I had a great experience at this TitleMax. It was a very quick process and I received a good amount for what I was looking for. The staff Tasha and Anna was very professional, friendly and helpful to my 2 young babies. I highly recommend this TitleMax location to all people looking for a title loan with good service.

Please note I greatly appreciate Melvin and Ashley helping me to get my add on. He was very fast professional and experienced in assisting me and she was very nice as well. Thanks alot. This is Mike thankful for the assistance from Erica very nice.

Ms. Erica took extremely great care of me! She was so nice and friendly! You can tell she actually enjoys what she does!

went in there with a frown left with a smile. i’ve spoke to nicki on the phone and when i got to the store, she made sure i got what i wanted and had me leave wirh a smile on my face. she’s amazing, friendly and very helpful.

Anastasia was very helpful. She took very good care of me during this process and made sure I understood what was going before I left the office. If you need any extra cash go see her.

Ms. Anastasia Jordan was extremely polite and friendly. She thoroughly explained everything to me. She also held a conversation with me durning my visit. I would definitely refer her to others and give her hands down for her services today. Love you Anastasia!!!

Erica has truly blessed me! I have never met anyone like her an i love her dearly for helping me I will always be a part of her life😘thank you Erica for everything

Mrs. Jordan was very sweet in helping me and getting me set up with their app. She did not put any extra pressure on me to take out more than what I needed and that meant a lot. If you need see cash go see her you won't be disappointed. Made my first payment and still pleased with the service

Mrs Erica does a great job at this location. Yall go see her......

I really enjoyed the customer service. Tajh was very helpful. He answered all questions and made sure I understood every detail thoroughly. The office was very clean and I loved the little candies they had sitting out for customers.

Anastasia is such a sweet person. She takes time with me each month I come in to make a payment. She definitely has great customer service and is always a pleasure to work with.

This was the best loan experience I have ever had. The Tasha and Anastasia understood how nervous I was about doing the pawn in the beginning and showed the same concern all the way to the end!!!! I would definitely do business here again!!! I GOT MY TITLE BACK WITH TITLEMAX !!!!

Went in with my mother in law and when I saw from the first conversation to the loan process Ana was awesome kind and very informative. She answered all of our questions even got a few cookies 😁😍 to end a long day . Ty Ana we appreciate you and all your hard work. We recommend title max Go see Ana.

Update: Mrs. Anastasia helped me out again with some cash. Go see her! She just doesn’t stop. Now I can finish Up my holiday shopping She’s very helpful and professionally and she have you in and out at a man able time yes 5stars for her I will refer a friend to her if there in need!

I had a wonderful experience here at TitleMax today.. My accountant Anastasia was kind and hepful to what best suites my needs... Thank you so much!! You truly made this experience better for me... I highly recommend this branch for great financial care! :)

Anastasia is great. She is very helpful to my customers who cannot pay to get their vehicles fixed. Go see her and tell her I referred you

Anastasia was great at showing me how to set up the new debit card that they gave me with my funds on it. She even showed me how to load funds on it later if needed. She was such a great help

I love the ladies here. Tasha and Anastasia are great together. They both take the time to answer my questions when I come in or call. When I make my payments they remind me how I need to pay to get my title back and I really appreciate that.

The staff here is great. Anastasia and Tahj are a pleasure to do business with. Plus they now can put your money on a debit card so no need to cash a check anymore.